Help

Help Center

Need help using your portal, understanding features, or just curious about how things work in Vantaca? You’re in the right place.

Access the Full Vantaca Support Center

Browse official walkthroughs, how-to guides, and videos directly from Vantaca’s support team.

Go to Vantaca Support

Common Portal Questions

  • How do I update my contact info? → Visit My Profile
  • Where can I make a payment? → Use the Payments tab to pay or set up autopay
  • Need to report a problem? → Use the Requests tab to submit maintenance or ARC items
  • Want to view your account balance? → Check the Payments tab — always real-time

After-Hours Emergency?

Call our 24/7 emergency line at (888) 555-1234

Examples of emergencies: Active leaks, major power outages, gate failures, etc.

If this is a non-emergency, please use the Requests tab, and we’ll follow up during business hours.

Download the Vantaca Home App

Submit requests, view announcements, pay assessments and more—on the go.

Scan the QR to download:

Vantaca App QR

Still Need Help?

Reach out through the Submit a Request tab. Our team is here to support you.